Below we explain what personal data we process in connection with our website, for what purposes, and what rights you have. Any specifics for individual processing activities are described in the respective sections.
The controller responsible for processing personal data on this website is:
Best Handling Technology GmbH
Ludwig-Rinn-Straße 10
35452 Heuchelheim
Germany
Phone: +49 (0)641 132 70 863
Fax: +49 (0)641 132 70 865
E-Mail: info@besthandlingtechnology.com
Further statutory company information is available in our Imprint.
Our website at www.besthandlingtechnology.com is a German- and English-language information service provided by Best Handling Technology GmbH. It includes information on products and solutions, industries and applications, news, and ways to contact us.
The site is built with the Next.js framework (React) and uses Tailwind CSS, UI component libraries (e.g. Radix UI), and libraries for animations and carousels. News articles are served from MDX content files.
For typography we use Next.js Google Font optimization (“next/font”): font files are bundled when the site is built and served from our site, so your browser does not need to connect directly to Google to load the fonts when you open a page.
The website is hosted by Vercel Inc., USA. For technical reasons, access and processing (e.g. delivering pages, running server functions) may also occur outside the EU. We have entered into the data processing agreements with Vercel required under Art. 28 GDPR. Where data is transferred to the USA, such transfers rely on the EU-US Data Privacy Framework and/or the EU Standard Contractual Clauses as applicable.
Certain server-side functions (e.g. form endpoints) are configured for a European runtime region; this does not rule out that hosting, ancillary services, or redundancy may involve other regions.
When you access and load the website, the hosting provider or our systems automatically process technically necessary information such as IP address, date and time of the request, requested resource, amount of data transferred, browser identifier, and possibly referrer. This processing is required to deliver the website, maintain stability and security, and detect abuse.
The legal basis is Art. 6(1)(f) GDPR (legitimate interests in operating a secure and functional web presence).
You can send us a message via the contact form. We process the data you provide (name, email address, optional company and phone number, message text, and the language selected on the site).
Transmission is encrypted via our website to a server endpoint. To deliver your message to us we use the email service Brevo (Brevo SAS, France). The contents of your request are sent by email to our configured inbox; outgoing mail uses our verified sender address, with your email set as the reply-to address.
Where configured, your name, email, company, and phone may also be stored as a contact in a Brevo contact list to help us handle inquiries; any such storage is limited to the scope of your contact request.
To reduce automated abuse we use a hidden honeypot field and simple frequency-based limiting of requests per IP address. The IP address is temporarily processed in memory on the server instance together with an internal counter (not stored permanently for marketing purposes).
By submitting the form you consent—where consent is required—to the processing described for handling your request (Art. 6(1)(a) GDPR). Where you contact us in connection with a specific inquiry in a pre-contractual or contractual context, Art. 6(1)(b) GDPR may also apply. Our legitimate interest in abuse prevention is the legal basis for IP-based rate limiting (Art. 6(1)(f) GDPR).
When you subscribe to our newsletter, we process the email address you provide and the language selected on the site.
Delivery and subscription handling are managed through Brevo using double opt-in: you receive an email with a confirmation link and are only added for mailing after you confirm.
The legal basis is your consent (Art. 6(1)(a) GDPR), which you give when signing up and which you may withdraw at any time with future effect, for example via an unsubscribe link in newsletter emails or by contacting us at the address above.
We also apply frequency-based limits per IP address and per email address to reduce abuse (temporary processing in the server instance memory).
The footer embeds a Google Maps map. When the embedded map is displayed, Google may process personal data (e.g. IP address, usage data) even if you only visit the page with the embed. Google may set cookies or use similar technologies.
The embed is based on our legitimate interest in showing our location (Art. 6(1)(f) GDPR). Further information is available in Google's privacy policy at policies.google.com/privacy.
Our website links to profiles on social platforms (e.g. LinkedIn, XING, Facebook, YouTube). Only when you actively follow such a link do you reach those providers’ services; their privacy policies apply exclusively there.
We do not use cookies or similar technologies for audience measurement, profiling, or typical behavioural advertising.
Technically necessary storage or storage triggered by embedded third-party content (in particular Google Maps) may still occur; the respective provider’s notices apply.
We disclose personal data only where necessary to operate the website or the functions described, where we are legally obliged to do so, or where you have consented.
We maintain processing agreements or similar arrangements as applicable with: hosting (Vercel), email delivery and contact management (Brevo).
Server log data are retained only as long as necessary for functional and system security or as determined by the hosting provider’s retention practices.
Messages from the contact form are kept as needed to handle your inquiry and beyond that only where statutory retention duties or legitimate interests (e.g. documenting communication) require it.
Newsletter-related data are stored until you unsubscribe or withdraw consent; statutory retention requirements remain unaffected.
Subject to applicable law, you have the right to access, rectify, erase, restrict processing, data portability, and to object to processing based on Art. 6(1)(f) GDPR.
Where processing is based on consent, you have the right to withdraw consent with effect for the future.
You have the right to lodge a complaint with a supervisory authority about our processing of personal data. The authority responsible is typically that of your habitual residence or our registered office.
A list of German supervisory authorities is available at www.bfdi.bund.de.
We update this privacy policy when our website, services, or legal requirements change. The version published on this page is authoritative.
Last updated: May 2026
